Terms

Shipping Term
Orders usually dispatch from Italy within one week. Shipping within Europe, please allow 5-7 working days for delivery from date of shipment. For deliveries outside the Eurozone 5-14 working days. During coronavirus time shipping could be flexible due to the restrictions adopted by the governments. Order will be cancelled if the country of destination do not accept the delivery in observance to coronavirus restrictions. 

Packaging
Fine Art Prints will be packed in heavy tubes or packed flat. We make sure all artwork is wrapped thoroughly and safe for shipping.

Postage
Postage is calculated prior to payment at the checkout and varies depending on the contents of your order and the destination of the delivery. A tracking number will be provided.

Import Duties / Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Colors 
Please keep in mind that the colors of artworks might differ from those onscreen. We try to capture the colors precisely but any monitor is calibrated differently. The way the artwork leaves the studio is the way the artist intended it to be.

Fine Art Prints
All offered Fine Art Prints are archival quality giclée print paper. All prints are signed, numbered and dated on the back.  

Copyright
When you purchase an artwork, you become the owner of the physical piece. The copyright remains with the artist. You may not rework or reproduce the image without written consent of Monica Piazzetta.

Return policy
If you are not satisfied with your purchase you can return the artwork in their original condition and packaging within 10 days. The buyer must assume the cost of the return postage.
Please inform us before returning any items.
Make sure to include contact information with the return and provide us with a tracking number. We will make a refund of eligible returns after receiving and checking the condition of the returned good.
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. We are NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us. 

Contact Us

If you have further questions, please don't hesitate to contact us at mp@mpartstudio.com